01 — Contact
Contact us
Corrections, questions about what to buy, or a product we have missed. Email is the only channel and it is read by the person who writes the site.
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What to get in touch about
- A correction. The most useful email we get. Point at the specific claim and we will check it and fix the page.
- A question about what to buy. If the site does not answer it, that is a gap worth knowing about — the answer often becomes a page.
- A product we have missed. Particularly a binder, sleeve or holder that is widely sold and not here.
- A broken link or a page that will not load. Always worth telling us.
- A product you actually own. We score from published specifications, so genuine hands-on experience is the one thing we cannot get ourselves.
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What we cannot help with
- Valuing your cards. We do not publish card values and cannot appraise anything. Prices depend on condition in ways a photograph cannot settle.
- Investment advice. Out of scope entirely.
- Order problems. We are not a retailer and have no visibility into any purchase. Contact the retailer you bought from.
- Authenticating a specific card from a photo. Our guide to spotting fakes covers the checks better than we could from an image.
- Placement requests. Nobody pays to be on this site. Editorial policy.
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How to reach us
Email: contact@pullandbinder.com. That address is monitored and forwards to the owner's inbox. It is the only email address on this site — if you receive something claiming to be from Pull & Binder from a different address, it is not us.
We do not publish a phone number or a postal address, because this is a small independent site run by one person and neither would get answered. Email is the channel.
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Who you are writing to
Brijon M., who writes everything on this site, on behalf of MadGrey LLC. Not a support desk and not a ticketing system — which is why the reply may take a day or two and why it will be from a person.
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